Telehealth
Acknowledgement & Consent

Last Updated: July 2026

You are choosing to receive healthcare services through telehealth technologies offered
through YoungerMD and its affiliated healthcare providers, pharmacy partner, and
technology platform.
Please read this Telehealth Acknowledgement & Consent carefully before using our
services.

1. Telehealth Services

Telehealth involves the delivery of healthcare services using electronic communications, information technology, or other means between a healthcare provider and a patient who are not located in the same physical location.

Services may include consultations, evaluations, treatment recommendations, follow up care, and communication through a secure electronic platform.

2. Medical Provider Network

Medical services are provided by AyaRx, an independent network of licensed U.S.
healthcare providers. To learn more about AyaRx, visit https://ayarx.com/.

Healthcare providers within the AyaRx network are solely responsible for evaluating
patients, establishing diagnoses, determining whether treatment is medically appropriate,
prescribing medications when indicated, and directing all aspects of patient care.
YoungerMD does not control or direct the medical judgment of any provider.

3. Technology Platform

Uniloop serves as the technology and coordination platform that connects patients with the
independent medical provider network and pharmacy partner. To learn more about Uniloop,
visit https://uniloop.com/.

Uniloop’s platform may facilitate patient registration, secure communications, clinical intake,
scheduling, payment processing, provider network connectivity, and coordination of
prescription fulfillment. Uniloop and YoungerMD do not practice medicine, provide medical
advice, prescribe medications, dispense medications, or interfere with the independent
professional judgment of licensed healthcare providers or pharmacists.

4. Pharmacy Services

Prescription fulfillment and pharmacy services are provided by e-RxHub, an independent pharmacy partner. To learn more about e-RxHub, visit https://e-rxhub.com/

e-RxHub is responsible for reviewing prescriptions submitted by licensed healthcare providers, dispensing medications when legally and clinically appropriate, providing applicable pharmacy counseling and medication information, and shipping prescriptions in accordance with federal and state pharmacy laws. The prescribing healthcare provider determines whether a medication is medically appropriate. e-RxHub maintains independent responsibility for its own pharmacy operations, prescription verification, dispensing decisions, and the professional judgment of its licensed pharmacists.

5. Service Availability

Telehealth services are available only in jurisdictions where AyaRx healthcare providers are licensed
to practice medicine and where e-RxHub is authorized to dispense and ship prescribed medications.

During registration, you will be asked to provide your residential address and ZIP code. This
information is used to verify whether services are available in your state, determine your
eligibility for treatment, and connect you with an appropriately licensed healthcare provider
and pharmacy.

Because state laws, provider licensure, pharmacy licensing requirements, and prescribing
regulations vary, the availability of healthcare providers, medications, pharmacy services,
and treatment options may differ based on your location. If telehealth services or
prescription fulfillment are unavailable in your jurisdiction, you will be notified before clinical
services are provided.

6. Potential Benefits

Potential benefits of telehealth may include:
• Improved access to healthcare services.
• Greater convenience and flexibility.
• Reduced travel time and associated costs.
• More timely access to healthcare providers.

7. Potential Risks

Potential risks associated with telehealth include, but are not limited to:
• Technical failures or interruptions in communication.
• Incomplete or inaccurate information provided by the patient.
• Limitations associated with the absence of an in person physical examination.
• Delays in evaluation or treatment due to technology issues.

8. No Guarantee of Treatment

Submission of information through YoungerMD does not guarantee that you will receive
treatment, medication, or a prescription. All treatment decisions are made solely by licensed
healthcare providers in the AyaRx network based on their professional judgment and
applicable laws.

9. Patient Responsibilities

By using YoungerMD, you acknowledge and agree that:
• You will provide complete, accurate, and truthful health information.
• You will promptly update any changes to your health information.
• You understand that withholding important medical information may affect treatment decisions.

10. In Person Care

You understand that your healthcare provider may determine that telehealth services are
not appropriate for your condition and may recommend an in person consultation, additional
testing, or emergency medical care. If you are experiencing a medical emergency, call 911 or
seek immediate medical attention.

11. Privacy and Confidentiality

YoungerMD takes reasonable measures to protect the privacy and confidentiality of your
health information in accordance with applicable laws and regulations. Please review our
Privacy Policy for additional information

12. Consent

By using YoungerMD services, you acknowledge that:
• You have read and understand this Telehealth Acknowledgement & Consent.
• You understand the potential benefits and risks associated with telehealth, including its limitations.
• You understand the roles of AyaRx, Uniloop, and e-RxHub as described above.
• You voluntarily consent to receive healthcare services through telehealth technologies as permitted by applicable federal and state law.

If you do not agree to these terms, please do not use YoungerMD services.

13. Telehealth Services

Telehealth is the delivery services through secure electronic communications. Telehealth services may include asynchronous care, such as submitting your medical history, health questionnaire, and other health information for clinical review, as well as synchronous care, including telephone or live video consultations with a licensed healthcare provider when clinically appropriate.

Unlike a traditional in-person visit, your healthcare provider evaluates, diagnoses, and manages your care remotely using secure technology.